May 23, 2023
is the CEO and Co-Founder of CIMcloud (by Website Pipeline), a
boot-strapped SaaS company based in Greenville, SC. Brian’s
team invented the Customer Interaction Management (CIM) software
category – which combines B2B Ecommerce and CRM integrated with
existing ERP/accounting software systems. Through countless
mistakes and piles of work (and rework), CIMcloud went from the
unfinished basement of Brian’s home to the Inc. 5,000 list of the
fastest-growing private companies in America for seven consecutive
Introducing Brian Seidel, co-founder of CIMCloud.
Customer self-service is the number one tactic for lowering
Customer interaction management is a double win.
Integrating the concepts from The Effortless Experience into
Who is Brian’s hero and why?