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The Sage Thought Leadership Podcast is dedicated to the possibility that entrepreneurs continue the work of creation. We celebrate them by allowing them to tell their stories and share their knowledge with others. In doing so we energize the success of businesses around the world through the imagination of our people and the power of technology.

Jul 12, 2023

Across two episodes, Jeff Richards and David Beard from the Sage CRM team talk with Charles "Chuck" Kuczynski,  Executive Vice President at Keystone Precision Solutions, one of the most successful construction and survey equipment sales companies, based in Allentown, Pennsylvania, in the northeastern United States. 

In this episode, Chuck tells us about the lessons he learned from talking to other companies about using CRM, using the tool to move away from emotional decision-making, and how their partner continues to help them evolve their system usage despite a few changes in the path they have chosen over the 11 years of Sage CRM usage.